Privacy Policy & HIPAA Notice

Effective Date: July 1, 2025

Privacy Policy

KinnectedCareIQ (hereinafter referred to as "we," "our," or "us") is committed to upholding the privacy of its users. This Privacy Policy delineates the protocols governing the collection, utilization, dissemination, and safeguarding of your personal information in connection with your engagement with our services.

1. Information We Collect

We may procure the subsequent categories of information:

Personally Identifiable Information (PII)

This encompasses, but is not limited to, your name, email address, telephone number, and your relationship to the care recipient.

Care-related Data

This includes notes, video recordings, mood logs, medication records, and health updates, voluntarily submitted by users.

Device and Usage Information

This comprises your IP address, browser type, device identifiers, and usage statistics, which are utilized to enhance the platform's functionality.

Documents and Files

This category pertains to uploaded materials such as insurance cards, power of attorney (POA) documents, and medical directives.

2. How We Utilize Your Information

Your data is employed to:

  • Facilitate secure communication among care circle members
  • Furnish AI-powered insights and alerts
  • Optimize user experience and service efficacy
  • Comply with legal and regulatory mandates

3. Data Sharing and Storage

It is our explicit policy that we do not sell your personal data. Information may be shared with:

  • Authorized users within the care circle
  • Third-party service providers who support platform operations
  • Governmental authorities, when mandated by law or to safeguard rights and ensure public safety

All data is subject to encryption both in transit and at rest. We implement industry-standard safeguards to protect your information.

4. Your Rights

You possess the right to:

  • Access and rectify your personal information
  • Initiate the deletion of your account and associated data
  • Request a copy of your data

5. Children's Privacy

KinnectedCareIQ is not intended for use by individuals under the age of 13 without the express consent of a parent or legal guardian.

This Privacy Policy is effective as of July 1, 2025 and applies to all information previously collected, currently collected, and collected in the future.